Privacy Policy for the Platform

  • Introduction

    Our privacy policy describes how we collect, store and use the information we collect on our customers. It is important that you understand what information we gather and how we use this information. Your use of our Services constitutes acceptance of our Privacy Policy.

  • Records and Identification of Customers

    We require that customers complete the registration form in order to exclude minors from gaming and betting, to protect against bet manipulation and money laundering, and to verify payouts.

  • Use of Information

    During the registration process we will ask for your personal information. By accepting these terms and conditions you consent to us verifying the accuracy of this information. These checks will be done only to confirm your identity. All information provided by you will be treated securely and strictly in accordance with the relevant Data Protection Laws. Further, we may use data and information that we obtain about you to enhance our business, but will not divulge any personal information, specifically to:

    • Administer the platform.
    • Track use of the platform and for internal research.
    • Improve use of our interactive services.
    • Customize content for you.
    • Notify you about promotions and special offers.
    • Provide relevant information to certain service providers in connection with our legitimate business purposes.
    • Generate aggregate statistical studies and use the results for marketing and responsible gaming initiatives.
    • Confirm that you are eligible to wager an participate in our promotions.
    • With the assistance of third-party companies, use only non-personally identifiable information (e.g., click stream information, time and date, information about tracks you scanned) during your use of MBet in order to provide advertisements about goods and services likely to be of greater interest to you.
    • Protect and enforce our rights and property or the rights and property of others.
    • Enforce this Policy.
    • Fulfill the requisite obligations under law or regulation.
    • Execute other legitimate business purposes.

    While you are allowing us to collect, store, and use the information we obtain about you, you always own your information

    By registering with MBet in accordance with our Terms and Conditions, you agree that we may use your information in certain ways outside of our ordinary practices. Notwithstanding this, you have the right to contact us to withdraw your consent to the use of your information in this manner.

    You can update your personal information on record with us at any time using the appropriate update function on the mobile platform or by telephoning us.

  • Security of Personal information

    We will use technical and organisational measures to safeguard your personal data. Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.

  • Accessing and Changing Personal information and Customer electronic account Permissions

    Keeping your Personal information current helps ensure that we, our Affiliates and Retailers provide you with offers that are most relevant to you.

    We will retain your personal information for as long as your customer electronic account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. If you wish to cancel your customer electronic account or request that we no longer use your Personal Information you may contact us to advise us of same. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

  • Cookies

    We may send you a temporary cookie when you use our Mobile Platform. A cookie is a text-only string of information that we place in your computer's/ mobile phone's cookie file so that we can remember who you are when you revisit our site. We may use the data generated from cookies to compile statistical data on your use of our site. You are not obliged to accept the cookie from us and you have the ability to accept or decline cookies by modifying the settings in your browser.

  • Your rights

    In summary, You have the right to request:

    • Access to your Personal Data:

      You may contact us to provide you with details on the data that has been collected about you and how such data is being processed by us.

    • Receive your Personal Data:

      You may contact us to provide you with a copy of your Personal Data that we have.

    • Object to, or Restrict, use of your Personal Data:

      If at any point you believe that your Personal Data is being processed unlawfully, you may contact us to stop or seize any such processing including for profiling and marketing.

    • Change or Correct your Personal Data:

      By accessing your profile or account, you have the right to change or correct your Personal Data if it is inaccurate or incomplete. You may also contact us to update or correct your data.

    • Erase your Personal Data:

      You may contact us to erase or delete all or some of your Personal Data.

    • Withdraw your consent:

      At any time, you may contact us to withdraw consent that you have previously given in relation to the processing. If you withdraw your consent, then we will stop all associated processing activities and may close your account and/or delete any data we are not legally obligated to keep.

    • Consent to Privacy Policy

      By opening a customer account with MBet, you agree to the terms of this PRIVACY POLICY. We may occasionally update this Privacy Policy and encourage you to periodically review it. If we change our privacy policy we will post the changes on this page. Your continued use of MBet constitutes your agreement to this Privacy Policy and any updates. Our Terms and Conditions take precedence over any conflicting provision of this Privacy Policy.